Revise Your Order
- Select the number of additional people/pets to include in your revision (if any)
- Select standard to change your background or custom to create your own
- Select revision to modify your existing portrait design
- Add revision notes for our artists (Describe clothing, background, faces, etc.)
- Upload up to 6 photos
Please provide your order number and detailed revision instructions in the revision notes. For standard background changes, indicate which background you are requesting and for custom backgrounds, provide as much detail as possible in the revision notes. Anything not specified will remain the same and any changes to the revised illustration which were not included in your original revision notes may result in additional charges.
Please provide your order number and detailed revision instructions in the revision notes. Anything not specified will remain the same and any changes to the revised illustration which were not included in your original revision notes may result in additional charges.
How long will it take?
The CAS team of artists work quickly and diligently to create extraordinary artwork as fast as possible. We aim to have your hand-drawn portrait delivered in 3-7 days.
How is the custom portrait sent?
Your custom portrait will be emailed to you as soon as it's completed by our artist.
What if I am not happy with my portrait?
Our team of artists are extremely talented and always do an incredible job hand drawing your portrait. If you are not happy with your design, please email us at firstname.lastname@example.org and we will be ready to make any revisions necessary until you are 100% satisfied.
Will it cost more if I want revisions or changes made?
Please make sure to add any/ all relevant details about your custom portrait in the notes section before ordering. Anything not included in order notes will be assumed by our artists. If you would like additional changes to your portrait it will cost an additional fee.
Can you make me a custom background?
Yes! Be sure to select the ‘Custom’ option and describe in detail in the notes section of what you would like to see for your custom background.
Do pets count as a person?
Yes. Every life form is counted as a person.
Can I use my custom portrait for anything I want?
Yes, once the artwork is delivered you own 100% rights to the artwork and is yours to do whatever you want with.
How many photos do I need to submit?
The more photos you submit the more reference material our artists have to work with. When submitting more than one photo, please be sure to specify in the notes any instructions you would like the artist to follow.
Do the photos I upload need to be high quality?
The higher the quality of the photos you upload will make it easier for our artists to create an accurate representation of you. If we have any issues, we will reach out to you to clarify so we can be sure you receive the exact custom portrait you are expecting.
What if I have a large group of people?
We can handle any amount of people, if the option is not available to select, just send us an email at email@example.com and we will figure it out together!